Welcome to Nicotine UK (“we”, “us”, “our”). This Age Verification Policy outlines the measures we take to ensure that all customers purchasing products from our website are over 18 years old, in compliance with UK laws.
Why We Verify Age
We are committed to preventing the sale of nicotine products to anyone under the age of 18. It is illegal to sell such products to minors, and we take our responsibility seriously to ensure that our products are not sold to anyone under the legal age.
Age Verification Process
When you place an order on our website, you will be required to verify your age. We use a third-party age verification service to confirm that you are over 18 years old. The steps involved in the age verification process are as follows:
1. Age Declaration
Upon entering our website, you will be asked to confirm that you are over 18 years old. This initial step is a declaration of your age.
2. Age Verification at Checkout
At the checkout, you will be required to provide information that will be used to verify your age. This information may include your name, address, and date of birth.
3. ID Check
In some cases, we may require you to provide a valid form of identification to verify your age. Acceptable forms of ID include:
- Passport
- Driving License
- Any other government-issued identification that includes your date of birth
We will perform ID checks during the checkout process. If our age verification service is unable to verify your age based on the provided information, you will be prompted to upload a copy of your ID for manual verification.
Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. All data collected during the age verification process is handled in accordance with our Privacy Policy. We only use the information provided for the purpose of verifying your age and do not share it with third parties, except as necessary to perform the verification.
Failure to Verify Age
If we are unable to verify your age, we will cancel your order and refund any payments made. You will receive a notification explaining the reason for the cancellation and the steps you can take to complete your purchase if applicable.
Contact Us
If you have any questions about this Age Verification Policy or require assistance with the age verification process, please contact us:
- By email: [email protected]
- By visiting this page on our website: Contact Us
- By post: Not Blowing Smoke Ltd, 21 Church Street, Godalming, Surrey, GU7 1EL
This Age Verification Policy was last updated on 08/07/2024